Terms and Conditions

These terms and conditions govern the use of the website and services offered by Diya Packers & Movers. By using this website or booking our services, you agree to the terms described below.

1. Service Scope

Our services may include packing, loading, transportation, unloading, relocation support, vehicle transportation, courier support, and related moving services. The exact scope depends on the quotation and service requirement confirmed by the customer.

2. Quotations and Pricing

All quotations are based on the information provided by the customer, including service type, volume of goods, distance, timing, access conditions, and additional service requirements. Final charges may change if the actual service requirement differs from the information originally shared.

3. Customer Responsibilities

Customers are expected to provide correct information regarding goods, locations, timing, and special handling requirements. Any delay, extra labor, or additional service need arising from incomplete or incorrect information may affect service cost and scheduling.

4. Booking Confirmation

A booking is considered confirmed only after acceptance of the quotation and any required advance payment or communication confirmation as decided for the service.

5. Delays and Uncontrollable Conditions

While we aim to provide timely service, delays may occur due to traffic conditions, weather, operational issues, government restrictions, route limitations, or circumstances beyond reasonable control. Such delays do not automatically create liability for compensation unless otherwise agreed in writing.

6. Insurance and Liability

Goods insurance, where applicable, is subject to separate terms and customer approval. Our liability for goods or service-related issues will remain limited to the extent described in the agreed service scope and applicable policy terms.

7. Cancellation and Rescheduling

Cancellation or rescheduling requests should be communicated as early as possible. Charges may apply depending on the timing of the request, labor allocation, route arrangement, or any advance operational expense already incurred.

8. Website Content

All website content is provided for general information about our services. We may update, revise, or remove information without prior notice whenever needed for service, business, or legal reasons.

9. Governing Use

By continuing to use this website or by requesting our services, you acknowledge that you have read and understood these terms and conditions.

10. Contact

If you need clarification about these terms and conditions, you may contact Diya Packers & Movers through the details below.